The Dream Team

Jo has over 20 years of experience in various industries, including Graphics and Pre-print, Hospitality and Retail, Construction, Car Manufacturing and Racing, and IT. Her expertise lies in customer-focused administration while managing resources, time, and budget. She has also owned a small business and understands the needs of all businesses. Jo has completed her MBA in Business and is always looking to learn more. She is an active member of her local community and various Virtual Assistant networking groups, and has been appointed as Vice President on the Australian Association For Virtual Industry Professionals Limited (AAVIP) board.

Communication, customer excellence & business manager.

An account, Marcomms, and PR specialist helping businesses develop and execute their communications and operating strategy. From daily office operations to branding, community building and pre-sales, through the customer journey to post sales, account management, and customer delight. With a strong focus on relationships and nurture programs for both internal and external customers, a clear and concise approach to process development, and technical skills to work with a variety of applications.

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Jaimee has over 10 years of experience in administrative roles, working in various sectors such as health and fitness, legal and hospitality. She has handled and coordinated tasks such as scheduling, invoicing, reporting, and event planning, using skills and tools such as Microsoft 365, Canva, and Google Workspace. Jaimee also teaches group exercise classes where she helps people achieve their fitness goals. 

She is passionate about organising, out of the box thinking, and problem solving, and she loves to take on new challenges and learn new things. She enjoys bike riding and gardening with her family in her spare time. 

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Every business is unique, and I treat each one as if it were my own to ensure its success. With over 20 years of experience in various industries such as manufacturing distribution, and hospitality, I have learned to wear many hats.​

I take pride building relationships with key stakeholders. My ultimate goal is to see our customers succeed, and I strive to provide excellent customer service. When im not working, I enjoy spending time with my family and dog, taking long walks to reset and find balance.​​​​

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In March 2023, I joined JM Virtual Business Services with over 30 years of diverse administrative experience. My background includes customer service, relationship management, and bookkeeping among other general administration tasks. As a qualified bookkeeper, I have working knowledge of Xero, Quickbooks, and MYOB, and excel in customer service. In my free time, I enjoy writing novels, spending time with my grown children, and playing with my forever-young dog.

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